Information We Collect

Information You Provide

• Name and contact information (if sent voluntarily)

• Account information submitted during signup or forms

• Communication data for support requests

Automatically Collected Information

• IP address and device information

• Browser type and settings

• Website usage data, including pages visited

• Cookies and tracking data

Payment & Verification Data

If you make transactions or request withdrawals, we may request identity and payment details to ensure secure processing and compliance.

How We Use Your Information

We use your information for:

• Account creation and management

• Processing deposits and withdrawals

• Improving website performance and user experience

• Responding to customer support requests

• Preventing fraud and ensuring security

• Complying with legal obligations

• Sending promotional communications if you provide consent

Sharing of Data

We may share data with:

• Payment providers and financial institutions

• Identity verification and security services

• Technical and analytics partners

• Authorities if legally required

We do not sell personal information to third parties.

Data Protection

We implement strict security measures including:

• Encrypted connections (SSL)

• Secure systems and restricted access

• Fraud-detection tools and risk monitoring

Data Retention

Your data is stored only as long as necessary for legal, operational, and security purposes.

Your Rights

You may request:

• Access to your data

• Correction of inaccurate information

• Deletion of data when applicable

• Restriction or objection to processing

• Withdrawal of consent for marketing

To submit a request, contact:
support@joki-casino.com